Frequently Asked Questions

Frequently Asked Questions

What are your products made from?

Our supplements are crafted with premium, clean-label ingredients. Each product page lists the full ingredient panel so you know exactly what you are putting into your body.

Are your products FDA approved?

Dietary supplements are not approved by the FDA in the same way prescription drugs are. However, our products are manufactured in FDA-registered, GMP-certified facilities.

How long does shipping take?

Orders are processed within 1 to 3 business days. Standard shipping within the US typically takes 3 to 7 business days.

What is your return policy?

We offer a 30-day return policy on unopened, unused products in their original packaging. Contact support@slimandserene.com to initiate a return.

Can I take multiple supplements at once?

We recommend consulting with your healthcare provider before starting any new supplement regimen.

Do you offer subscriptions?

Yes! Many products are available on subscription so you never run out. Manage, pause, or cancel anytime through your account.

How do I contact support?

Email support@slimandserene.com or call 1-862-329-2228, Monday through Friday, 9 AM to 5 PM EST.